Privacy Policy

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Effective Date: June 30, 2024 

Last Updated: September 25, 2025

At Mighty Toro Handyman ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how we handle your information.

Information We Collect

We collect two types of information:

1. Personal Information: Information that identifies you as an individual, such as: 

• Name;
• Email address;
• Phone number;
• Address;
• Payment details (if applicable).

2. Non-Personal  Information: Data that does not identify you, such as: 

• Browser type and version;
• Operating system;
• IP address;
• Pages viewed on our site;
• Date and time of visits.

 How We Collect Information

We collect information through the following methods:

• When you fill out forms on our website (e.g., contact forms or service inquiries);
• Through cookies and similar tracking technologies to enhance user experience;
• Automatically when you interact with our website (e.g. browsing behavior).

How We Use Your Information

We use your information for purposes including, but not limited to:

• Providing and improving our services;
• Responding to inquiries or service requests;
• Sending updates, promotions, or newsletters (with your consent);
• Enhancing website functionality and user experience;
• Ensuring compliance with legal obligations.

Sharing Your Information

We do not sell or share your personal information with third parties except:

• When required by law or regulatory authorities;
• To trusted service providers who assist us in operating our website (e.g. hosting providers), under strict confidentiality agreements.

Cookies and Tracking Technologies

Our website uses cookies to:

• Recognize repeat visitors;
• Analyze website traffic and usage patterns.

You can disable cookies through your browser settings; however, this may affect your user experience.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Text Messaging Communications

By voluntarily providing your mobile telephone number to Mighty Toro Handyman LTD, you expressly consent to receive text messages from or on behalf of the business for transactional, informational, and marketing purposes, which may include, but are not limited to, appointment confirmations, service updates, customer support communications, promotional offers, and account-related notifications. Message frequency may vary. Standard message and data rates, as imposed by your mobile carrier, may apply.

All text messaging practices are carried out in compliance with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). For commercial electronic messages of a promotional nature, we also comply with Canada’s Anti‑Spam Legislation (CASL). You will not receive commercial texts without your express or implied consent as defined under CASL.

Your consent to receive text messages is not a condition of purchasing any goods or services. You may revoke your consent to receive non-essential text messages at any time by replying “STOP” to any text message you receive or by contacting us directly at manager@mightytorohandyman.caor by calling 250-981-6256. Following receipt of an opt-out request, you may receive one final confirmation message before discontinuation of communications. Please note that you may still receive essential service messages as permitted under applicable law, even after withdrawing marketing consent.

We will not disclose, sell, or otherwise transfer your mobile telephone number to unaffiliated third parties for their independent marketing use without your explicit consent. However, your telephone number may be shared with authorized vendors, contractors, or service providers engaged to assist us in delivering business functions, provided they are bound by contractual obligations consistent with PIPA and PIPEDA requirements.

By providing your mobile number and using our services, you acknowledge and agree to the terms of this Text Messaging section and that your information will be processed in accordance with applicable British Columbia and Canadian laws.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at manager@mightytorohandyman.ca.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: manager@mightytorohandyman.ca or call 250-981-6256.